Welcome to New Horizons Memphis

With 300 centers in 70 countries, New Horizons is the world’s largest independent IT training company. Our innovative, award-winning learning methods have revolutionized the way students learn, retain and apply new knowledge; and we offer the largest Guaranteed-to-Run course schedule in the world. Our real-time, cloud-based lab solution allows students to access their labs anytime and anywhere. And we offer an extensive selection of vendor-authorized training and certifications for Microsoft, Cisco, CompTIA and VMware, ensuring that students are able to train on the latest products and technologies. Over our 30-year history, New Horizons has trained over 30 million people worldwide.


Free Webinar: Getting the Most out of Microsoft PowerPoint 2010

Free Webinar: Getting the Most out of Microsoft PowerPoint 2010

Date: Wednesday, May 23, 2012

Time: 10:00am PDT / 1:00pm EDT / 5:00pm GMT

Presenter: Andrew Reed, Senior Training Specialist, Microsoft Corporation

Discover the synergy of working with Microsoft PowerPoint to present and deliver information to your audience. You will learn about new features and timesavers to help in your day-to-day work. This session is good for beginner, intermediate, or advanced users – everyone will learn something!

https://www147.livemeeting.com/lrs/1100002433/Registration.aspx?pageName=2j4335q6zkz15n8t

Where, Oh, Where Did My Favorite Fonts Go? (Adobe Creative Suite 5)

If text in your Adobe Creative Suite (CS) 5 documents reflows after upgrading versions, there's a good reason. Upon installing a newer version of Adobe software, newer versions of fonts are installed in the default system font directory. If older versions of these fonts exist in this directory, they are uninstalled and saved in a new directory. When you open a document in CS5 that was created in an earlier version, the new fonts are used. New fonts often mean new font metrics. The change in font metrics is what causes text to reflow and, subsequently change the appearance of your layout.

All is not lost, however. One option is to just deal with it, and readjust your layouts using the new fonts. Alternatively you can restore the flow of text in your documents by reverting back to the older version of fonts.

There are two ways you can do this:


1.    Use a font manager to control the fonts used in specific documents; or

2.    Re-install the older fonts by deleting the new font files from the default system font directory, and moving the old files back into that directory.

You'll have to refer to your font manager for instruction on how to do the first option, but here's how to do the second option:

The default system font directory where new fonts are stored is located in the /Library/Fonts folder in Mac OS X or the :\Windows\Fonts folder in Windows XP.

The older fonts are saved in the new directory located in the /Library/Application Support/Adobe/SavedFonts/current folder in Mac OS X or the :\Program Files\Common Files\Adobe\SavedFonts\current folder in Windows XP.

This new directory also contains a file named "Read Me.html," which lists the saved fonts, and the version numbers of the new and old font files.

Now, (for Mac OS X users) just copy or move all the font files from the individual font folders into the /Library/Fonts folder (while logged on as administrator) to make fonts available to all users; or copy or move all the fonts files into the /Users//Library/Fonts folder to make the fonts only available to the specified user.

To do this in Windows XP, double-click on My Computer. Under Other Places click Control Panel. Click Fonts (Classic View) or Appearance and Themes and then Fonts. In the Fonts window, select the File menu and choose Install New Font. Locate the folder with your fonts and select the ones you want to reinstall. Click OK.

Mobile Mentored IT Training Courses on an iPad3

Mobile Mentored Learning classes loaded on an iPad 3 WiFi for $2012 at New Horizons!
Choose one from the below list:
  • Microsoft Office Suite 2007 (32G)
  • Microsoft Office Suite 2010 (32G)
  • ICND1 (16G)
  • ICND2 (16G)
  • CompTIA  Sec+ (16G)
  • CompTIA  A+ (32G) Essentials & Practical Apps
  • CompTIA  N+ (16G)
Contact New Horizons Computer Learning Center of Memphis @ (901) 375-1533 for more information!

For a limited time, receive a 20% Discount Code for Microsoft Technical Training!

Take your Career to the Next Level with Microsoft Technical Training from New Horizons Memphis.

Click the link below to get your 20% off promo code:
http://www.nhmemphis.com/LocalWeb/TN/Memphis/Microsoft-Training-Classes.aspx

New webinars are scheduled on Office 2010! Free Tips & Tricks!

Register for these webinars to get free tips and tricks for working in this platform.

MAY

Getting the Most out of Microsoft Excel 2010
Date: Wednesday, May 16, 2012
Time: 10:00am PDT / 1:00pm EDT /5:00pm GMT
Presenter: Andrew Reed, Senior Training Specialist, Microsoft Corporation
Explore how Excel 2010 takes advantage of a new, results-oriented user interface that provides easy access to powerful productivity tools, offers a larger workspace, and delivers faster performance. This presentation will demonstrate useful tips and tricks about new features and timesavers to help in your day-to-day work with Microsoft Excel.

Getting the Most out of Microsoft PowerPoint 2010
Date: Wednesday, May 23, 2012
Time: 10:00am PDT / 1:00pm EDT /5:00pm GMT
Presenter: Andrew Reed, Senior Training Specialist, Microsoft Corporation
Discover the synergy of working with Microsoft PowerPoint to present and deliver information to your audience. You will learn about new features and timesavers to help in your day-to-day work. This session is good for beginner, intermediate, or advanced users – everyone will learn something!

JUNE

Microsoft Office 2010 Cloud Access
Date: Wednesday, June 20, 2012
Time: 10:00am PDT / 1:00pm EDT /5:00pm GMT
Presenter: Andrew Reed, Senior Training Specialist, Microsoft Corporation
Discover how Microsoft Clouds services and products will provide you endless ways to work and collaborate – from anywhere, at any time, and on any device. This will include storage strategies, Microsoft Office System for productivity and insight into what cloud services mean to the typical user of PCs. This will be demonstrated using Microsoft Word, Microsoft SkyDrive (Microsoft Live), Office365 and other Cloud implementations.

JULY

Microsoft Office 2010 Application Content Sharing
Date: Wednesday, July 18, 2012
Time: 10:00am PDT / 1:00pm EDT /5:00pm GMT
Presenter: Andrew Reed, Senior Training Specialist, Microsoft Corporation
Learn the ways and approaches for sharing content, from simple cut, copy & paste to shared drives, and information from your PC to the internet and back. Learn the tools, formats and reasoning behind how Microsoft Office system shares and accesses content for productivity. This will be demonstrated using Microsoft Word, Microsoft Excel and Microsoft PowerPoint.

Calling all Facebook, Linked In, and SharePoint users…Who’s Calling? Microsoft Outlook 2010…

Outlook 2010 has a feature that allows you to incorporate information from several popular networking websites. Did you know that if you use Outlook 2010 that you can see status updates, profile changes, updated picture profiles, etc.? All of these options and other social network activity can now be seen when the People Pane option is displayed. The People Pane option is an area at the bottom of your Inbox.

Usually you will see a small blue circle with the letter [ i]. “I” in this situation, stands for Information. To get more information about the available Outlook Social Connectors (OSC), visit the following website:
http://www.microsoft.com/office/2010/en/socialconnector/default.aspx

The current website (at the time of this article) to help you connect the OSC to facebook is:
http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=5039

The MS Outlook Help menu has several articles that can assist you, including a Frequently Asked Question section concerning the OSC feature.
A word of caution: depending on the installation choices that were made for you on Outlook 2010, the SharePoint OSC may not be available to you.
Give it a try!

What is a Cloud? This is one of the most popular questions facing people in IT or those affected by IT.

What is a Cloud? This is one of the most popular questions facing people in IT or those affected by IT. If you have a computer or are affected by a computer in any way the question of Cloud Computing is relevant.

I think the term Cloud Computing (The Cloud) is one of the best marketing terms to hit the mass media. It allows the average person to conceptualize an idea that would otherwise sound to Geeky!!! This will be an attempt to address in simple terms what the Cloud is so that the average person can get their head around the idea.

It has nothing to do directly with those fluffy white things in the sky. But the idea of something afar off that you can see and possibility interact with brings The Cloud idea closer to earth for the non-Geek and uber-Geek alike.

First simply think of the Cloud as a possible remote network that allows you to connect to it. Cloud networks can be remote like Microsoft Azure, Amazon, Google or DropBox. It allows you to share computing services, hardware, resources, software, storage and files, to name a few.

The National Institute of Standards and Technology (NIST) US Dept of Commerce defines a Cloud as (paraphrased for simplicity):
  • A computing model that enables convenient, on-demand network access to a shared pool of resources (e.g. networks, servers, storage, applications, and services). These resources should be configurable and support rapid provisioning and release of resources (supplying functionality). Clouds should also require a minimal amount of effort or service provider interaction. The level of service rendered should be controlled dynamically and/or by the Client/Customer.
  • NIST states there are five Essential Characteristics of a Cloud:
    • On-Demand Self-Service – Client/Customer can obtain cloud services using a self-serve interface so that no human interaction is required from the Cloud Service Provider (CSP)
    • Broad network access – Available over the network and accessed through standard mechanisms using any client think or thin.
    • Resource pooling – Cloud Service Provider’s(CSP) resources are pooled to serve multiple consumers using a multi-tenant model (isolated customer-specific traffic, data, etc using the same software interface / also referred to as SaaS (Software as a Service)). The location can be unknown or irrelevant to the customer.
    • Rapid Elasticity – Capabilities and resources of the CSP can be rapidly and elastically provided. This ability includes quickly scaling out or in to meet overall customer needs. Resource quantity seem limitless and may be purchased by the client.
    • Measured Service – Resource usage is measured, monitored, controlled and provisioned transparently to the client and provider. This can included storage, processing, bandwidth, users, ram etc.
  • The Service Modes as described by the NIST are:
    • Cloud Software as a Service (SaaS) – Customers / Clients are using the CSP’s (Cloud Service Provider) application in the cloud. An example could be a HR application, or Email i.e. Microsoft Exchange or Gmail that is hosted and partly managed by the CSP. The customer has the ability to configure their shared portion of the environment through a provided interface.
    • Cloud Platform as a Service (PaaS) – The CSP’s infrastructure supports customer/client created application and software that is made available remotely. All underlying hardware and networking services is managed by the CSP.
    • Cloud Infrastructure as a Service (IaaS) – This is similar to PaaS, where the customer/client has deployed software to the cloud. The customer/client does not manage the underlying cloud infrastructure but has control over operating systems, storage, deployed applications and limited control of select networking components.
  • Deployment Models as described by the NIST are:
    • Private Cloud – The organization is their own CSP. Cloud services are managed in house or by third party.
    • Community Cloud - Cloud services shared by several different organizations supporting a community or shared concern.
    • Public Cloud – Cloud services made available to the general public.
    • Hybrid Cloud – Cloud services is made up of two or more clouds (private, community or public). Each entity remains unique but they are bound together by standards or proprietary technology that allows data and application portability (i.e. load balancing between clouds).

I trust this New Horizons Blog post gets you started in your understanding of what a Cloud is. This idea of networking, providing and the consuming of services has been around for years but the cloud is adding the dynamic aspect of hands-off or limited hands-on provisioning.

It is a Brave New World, be ready for the change. New Horizons Memphis offers instruction in technologies that will prepare you for one of the greatest moves in IT history.

Remember: Keep you head in the Clouds and your feet on the Ground

Charles B. Watkins, Sr.
Senior Technical Instructor
MCT, MCTS-MCITP Windows 2008, Sql Server 2008, Sharepoint 2010, Sql 2005
http://www.newhorizons.com/memphis

The difference between the Selection Tool, Fill Handle, and Drag and Drop in Microsoft Excel

I often find that beginners to Excel often forget the difference between the Drag & Drop arrows, the Selection Tool, and the Fill Handle. Here are some tips to help you remember.

SELECTING CELLS

To select a cell or a cell range, hover over the cell and a white-block plus sign will appear. Click the cell to choose it. For a cell range, click the 1st cell and continue to hold down the mouse clicker while pulling the mouse to the final cell in the range. The selected range will be highlighted in blue.

FILL HANDLE


The fill handle is used to fill in a series or to copy formulas to adjoining cells. It is represented by a small square in the bottom right corner of the active cell. Point directly at the fill handle and the mouse pointer will resemble a black plus sign. Click down on the mouse (while the black plus sign is showing) and pull it down or to the right.

DRAG & DROP


When using drag and drop, point to the top border of the active cell. The mouse pointer will change to four-way pointing arrow. Drag and Drop will allow you to pick up the contents of the cell and “drop” it in another location.

To learn more about Microsoft Excel, click here. To enroll in a basic Excel course, please contact New Horizons at (901) 375-1533, or visit our website to see a list upcoming Excel courses.

See you in class!!

Dawn Hunter
Instructor
New Horizons Computer Learning Center
Memphis, TN
www.NewHorizons.com/Memphis

Certified - Trained - Smart - Dedicated - Brave ... a video from CompTIA Cybersecurity...

Congratulations Jason Smith! He just aced his Security+ exam!

Congratulations Jason Smith from all of us at New Horizons Computer Learning Center of Memphis! He just aced his Security+ exam!

Tested your typing speed lately? Keyboarding A to Z…Come Join Us!

Tested your typing speed lately? Go ahead, take a good guess! How many words per minute can you type, error free?

If you are experiencing a small chuckle right now, chances are that you may not have considered working on your typing speed and accuracy for some time now.

New Horizons Learning Center of Memphis, TN, is offering a Keyboarding A to Z class on Monday, October 3rd. I strongly encourage you to be there! Some of the many topics discussed will be:
  • Proper Keyboarding Posture
  • Home Row
  • Correct Reach and Placement
  • Timed Writings
  • Other Helpful techniques to build your speed and accuracy
I can recall taking a typing/keyboarding class in high school. I thought the teacher was really mean because she would use white-out on the keys, or make me close my eyes, look straight ahead, and type a sentence.

Of course this “meanness” paid off because I learned to be quite proficient in my typing, and I spent a few years being in that same “mean” club when I used some of these same techniques in my own classes.

The average typing speed is 38-40 words per minute (wpm) for adults in a professional working environment (despite many incorrect reports on the web that it is 50-60 wpm), according to www.ask.com.

Come join us on October 3rd to work on building your typing techniques, speed, and accuracy. I promise to limit the “meanness!” See you there!

Leslie Phillips
Applications Instructor

Have you ever worried at night that the password policy you have in place on your domain is not secure enough for your Administrator Accounts?

Have you ever worried at night that the password policy you have in place on your domain is not secure enough for your Administrator Accounts? You probably can't make it more complex because that would blow your users mind and cause you more work. So, what do you do? Well, this week in the Active Directory Class (6425), I'm teaching we discussed how Windows Server 2008 gives you a tool called a Fine-Grain Password Policy.

This policy allows you to have one policy for your users and a different policy for your Administrator Accounts. This allows you to get more sleep and your users are happier.

Edwin Owen
MCT, CCSI, MCITP, MCTIP SharePoint 2010, MCTIP Server 2008

New Keyboarding / Typing Class Added to the Memphis Schedule!

Our very own Leslie Phillips will be teaching a new Keyboarding/Typing Class. KAZ (Keyboarding A-Z) is running October 3, and it is a one day class. Increase your efficiency on the keyboard through speed, shortcuts and accuracy. Type smarter and faster! Need more information? Click here!

Description:
This course for students who want to learn how to touch-type to increase their speed and efficiency on the keyboard. The open, modular-style manual is designed for quick scanning in the classroom, and is filled with interactive exercises that will allow students to explore the intricacies of KAZ (Keyboarding A to Z). Comes with access to an online e-Learning program.

Table Of Contents:

Unit 1: Introduction to KAZ
  • Topic A: Getting started
  • Topic B: The keyboard
Unit 2: The five key phrases
  • Topic A: The first key phrase
  • Topic B: The second key phrase
  • Topic C: The third key phrase
  • Topic D: The fourth key phrase
  • Topic E: The fifth key phrase
Unit 3: Words and sentences
  • Topic A: The first two fingers
  • Topic B: The first, third, and fourth fingers
  • Topic C: The third and fourth fingers of the left hand
  • Topic D: Sentences
Unit 4: Capitalization, punctuation, and numbers
  • Topic A: Capitalization
  • Topic B: The number row
  • Topic C: Punctuation
Unit 5: The numeric keypad
  • Topic A: Playing with numbers
Unit 6: Speed and accuracy
  • Topic A: Improving speed and accuracy
  • Topic B: Speed drills

New webinars are scheduled for Office 2010!

Microsoft Office 2010, including Word, Excel, PowerPoint and Outlook, offers flexible and powerful new ways to deliver your best work. Register for these webinars to get free tips and tricks for working in this new platform.

Office 365 Doesn’t Mean You’re Fired: A primer for Admins
Tuesday, August 23, 2011
Time: 10:00 am Pacific

Many times, the justification for cloud solutions is to reduce cost by removing IT overhead. The reality is, Office 365 can mean freeing IT from maintenance tasks and allow them to do things that impact the bottom line. This comphttp://www.blogger.com/img/blank.giflementary 75 minute session provides a tour of the admin tools and tasks you’ll still perform in an Office 365 environment.

Getting the Most out of Microsoft Excel and PowerPoint 2010
Wednesday, August 24, 2011
Time: 10:00 am Pacific
Presenter: Andrew Reed, Senior Training Specialist, Microsoft Corhttp://www.blogger.com/img/blank.gifporation

Explore how Excel 2010 takes advantage of a new, results-oriented user interface that provides easy access to powerful productivity tools, offers a larger workspace, and delivers faster performance. Plus, discover the synergy of working with Microsoft PowerPoint to present and deliver information to your audience.

Myths of the Cloud
Tuesday, September 13, 2011
Time: 10:00 am Pacific

Cloud computing represents the next major shift in the way that IT will be delivered to companies large and small. Cloud computing is a career-defining opportunity to add real business value through strategic and tactical understanding of the cloud's relationship with organizational goals. There are many misconceptions surrounding the cloud and what it has to offer. This complementary 75 minute session will address these myths and give you a better understanding of the next steps to take to enable your organization to reap the benefits of cloud computing. It can provide much more than savings, creating a foundation for new competitive advantages.

Presenter: Joey Snow, Senior Technical Evangelist, Microsoft Corporation

Joey Snow is a Senior Technical Evangelist for the worldwide Developer and Platform Evangelism team at Microsoft focusing the IT Professional audience for Windows Server, IIS and Windows Azure. Based in Redmond, WA, Joey works closely with relevant MS Product Teams to evangelize new technology and products to the IT Pro community at large.

Create new headers for your DataGrid with the DataGridItem object (ASP.NET)

If you'd like to create new DataGrid headers to visually separate your grid rows, you can do so quite easily with the DataGridItem object. Creating new DataGrid headers with this object is a three-step process. You start with a new DataGridItem object. Then, you add Cells to the DataGridItem, and finally you add the DataGridItem to the DataGrid, like so:

Dim dgItem As DataGridItem
dgItem = New DataGridItem(0, 0, ListItemType.Header)

Dim dgCell As TableCell
dgCell = New TableCell
dgCell.Text = "someval"

dgItem.Cells.Add(dgCell)

DataGrid1.Controls(0).Controls.AddAt(0, dgItem)

This codë creates a new DataGrid header with one table cell and adds it to the first row of DataGrid1 on a Web form.